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The Social Media Bill of Rights for CustomersPosted on 30 August 2010 | 11:00 am In my last post, I raised an interesting point about how one brand was not truly understanding how Twitter worked. And this has led me to write this follow-up post talking about what brands should expect to give to their customers. Just like the airline industry has started to implement “passenger bill of rights”, so too should there be something called the “social media bill of rights” for customers. These items here are not meant to be set in stone and are not anything legally consequential, but more for businesses ...read more >> |
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With over five years of solid post-graduate experience, I'm qualified in helping you strategize and produce effective web marketing programs. I've worked in both an agency and in-house marketing environment in Honolulu, Washington, DC and San Francisco collaborating with clients to bring their brand to life online. I'm a strategic thinker who can speak intelligently about the trends and latest developments happening online. Below are some of the things I can do for your business. You can also click here to learn more about me.
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